Availability & Observed Holidays.
Arizona Business IT is a small, owner-operated firm. That means when you contact us, you’re speaking directly with the people responsible for your systems.
Denise and I knew from the start that launching Arizona Business IT was more than just a business venture. It was a dedication and a commitment.
We take that responsibility seriously and make every effort to remain accessible and responsive when our clients need help.
Our self-imposed service level agreement (SLA) commitment is simple:
If you email us with a support issue, we acknowledge it within two hours. That said, if your entire business systems go down and the issue is not related to an internet or power outage, we will still step in and help on an emergency basis which means ASAP of course.
We take that responsibility seriously and make every effort to remain accessible and responsive when our clients need help.
Our self-imposed service level agreement (SLA) commitment is simple:
If you email us with a support issue, we acknowledge it within two hours. That said, if your entire business systems go down and the issue is not related to an internet or power outage, we will still step in and help on an emergency basis which means ASAP of course.
2026 Federal Holidays and Birthdays
- New Year's (January 1 and the folowing Friday January 2)
- MLK Day (January 19)
- President's Day (February 16)
- Ernie's Birthday (Early April)
- Memorial Day (May 25)
- Juneteenth (June 19)
- Independence day - Observed (July 3)
- Labor Day (September 7)
- Columbus Day (October 12)
- Thanksgiving Break (November 26 and 27)
- Christmas Break (December 24 and 25)
- Denise's Birthday (Late December)