The personal touch that G First gives is truly amazing. From day one, we have never felt like a number to them, as we have from past companies. With other companies, we would submit our issue or request, receive a ticket, get in line and wait. With G First, we always speak with Ernie, and receive personal friendly assistance immediately. Ernie takes the time to help us understand what the issue is and how he handled it, which is helpful for someone who is not tech savvy. I also love that G First has been pro-active in helping our company keep updated with our growing needs. They have been able to assess where we are at and come up with a strategic plan to ensure we stay successful. Not only myself, but our organization as a whole, is truly grateful for the support and relationship we have with G First Security.